Tag Archive: inventory management

How to Have Smarter Inventory Management

February 26, 2014  Published by

Even if your ecommerce sales are through the roof, your success will be short-lived without capable inventory management. This is especially true if, like many of our customers, your wares extend across multiple marketplaces like Amazon, eBay, and even brick-and-mortar stores. To avoid stockouts or stagnation, it’s wise to invest in inventory management. [more] It may seem obvious, but when your goods are sold through multiple channels, you need to remember that your inventory is limited. If all the channels aren’t connected properly, you may end up dealing with stockouts, double-sales, and unhappy customers. The easiest way to control the…... View Article

Improving your Reverse Logistics

February 19, 2014  Published by

Logistics management can be a challenge for many e-tailers, but reverse logistics can be even more complex. This was made even more apparent over the last holiday season when Forbes predicted as much as 10% of all holiday sales were returned. By investing in your reverse logistics system, you can minimize the cost of the return process and recoup lost profit from the returned product. Plus, customers love a smooth returns process, so your customer satisfaction can increase as well.  [more] If you plan on revamping your reverse logistics system before the next holiday season, consider these solutions and strategies…... View Article

Ecommerce Growing Pains: Is it Time for a Fulfillment Company?

May 22, 2013  Published by

Your business was initially simple, with warehousing, marketing and fulfillment all being done out of the same building – and maybe even by the same person. But over time, you’ve grown. Your warehouse is at capacity and you can’t keep up with fulfillment. Does this sound familiar? You may be suffering from ecommerce growing pains. [more] Many successful ecommerce companies have reached similar tipping points. For them, the key to successful growth has been knowing when, and what, to outsource. By starting with fulfillment and warehousing, ecommerce companies are able to lighten their loads so that they can focus on…... View Article

How to Make Your Service Better and Faster

May 8, 2013  Published by

It’s common knowledge that being able to offer your customers faster, cheaper, and easier shipping is a good way to stand out from your competition. Let’s say you offer so-so shipping options and its working for you right now. But, if you suddenly find your products taking off and a flood of competitors nipping at your market share, what can you do? [more] In such a scenario, you’re really dealing with two intermingled issues. The increased demand is stretching your inventory management and you’re pressed to offer better and faster shipping. To improve your shipping, you may need to improve…... View Article

Managing Backorders and Keeping Customers Happy

April 24, 2013  Published by

Just because your store has run out of product does not mean that your sales have to slow down. There are a few ways you can manage this kind of scenario. For example, you can pre-sell upcoming items (which is commonly done when adding new inventory selections). You can also sell products that aren’t in stock, or just oversell the inventory you have on-hand because more stock will be in your warehouse shortly. It sounds risky – selling products that you don’t actually have – but as long as you have all of your fulfillment services running smoothly, you can…... View Article

Fix Your Return Policy – Get Return Customers

April 17, 2013  Published by

Many customers claim that complications with return policies make them disinterested from shopping online. If you can streamline your return process into something hassle-free for customers – you can use that as a selling point to increase your sales. [more] First and foremost, your return policy should be easy to find and easy to understand. Make sure you have a link to the return policy available during the checkout process and also include one with every order you ship. When writing the policy, consult with your inventory manager about which steps and processes will work best for both of you.…... View Article