Welcome to the Fulfillment Works Blog
At Fulfillment Works, our experience across multiple industries has allowed us to gain valuable insights into the needs of our customers. We pride ourselves on delivering proven solutions for both B2C and B2B clients. This blog allows us to share best practices in logistics and ecommerce. Read on to learn tips for ecommerce sites, fulfillment solutions, and even more about Fulfillment Works. Check back often, or subscribe to our feed for the latest articles.
Effective buy-online-pickup-in-store retail strategies have proved somewhat challenging for retailers. Here are some tips to better your BOPIS retail strategy and improve the consistency of your service offering.... View Article
Reverse logistics management is an important factor for success in ecommerce. Here are some fascinating data points from around the web and examine their importance in developing broad logistics strategies.... View Article
While your direct control over shipping and handling is limited during the last mile, there are a few things you can do before packages leave your warehouse that will go a long way toward giving customers a great delivery experience.... View Article
Continuous process improvement strategies can make or break businesses in the order fulfillment industry. But with day-to-day operations as complex as they are, it can be challenging to rethink processes in order to find and fix inefficiencies. If you find yourself struggling with improving your fulfillment capabilities, stop and look closely at these essential areas. Costs per order Group and measure your fulfillment expenses into categories of Freight Management Direct and indirect labor Facilities (including operating expenses like utilities and security) Shipping supplies By understanding the financial impact each area has, you’ll be better prepared for identifying where improvements will…... View Article
Most folks think of warehouse buildings as big empty rooms for sale or lease. But if you’ve ever considered expanding your ecommerce business by opening or moving to a new distribution center, you know there’s a lot more to those “big empty rooms” than meets the eye. Before touring potential properties, identifying your space requirements in detail is crucial for finding facilities that meet your needs today, and in the future. When shopping for warehouses, keep the following ideas in mind to help you find facilities that will fit your space and functionality requirements. Cubic feet In product fulfillment and…... View Article
Expanding an ecommerce business is more than just expanding product catalogs and opening more distribution centers. The administrative strategy and operational support functions of your back office are vital – and their capabilities need to scale alongside business growth for overall success. In this blog post, we’ll cover some fundamental elements to consider when evaluating your current back office’s capabilities and ensuring they keep pace with the growth of your business. Customer Relations You need more than just a well-designed website to provide a great customer experience. Accessible and attentive customer service shape the final perception of unsatisfactory experiences…... View Article