Here are three major CX challenges and how you can solve them to improve your brand’s customer experience.... View Article
Welcome to our 3PL Blog
At Fulfillment Works, our decades of 3PL experience working with multiple industries has allowed us to gain valuable insights into the needs of our B2C and B2B clients. This blog allows us to share what we’ve learned over the years in terms of logistics management and ecommerce. Read on to learn tips for ecommerce marketing, customer experience improvement, product fulfillment solutions, and much more. Check back every week for new content, and follow us on Facebook for more updates.
To avoid sending out the wrong message about your company, here are 5 tips to create an impactful brand packaging design.... View Article
As Americans grasp with the scale of the COVID-19 outbreak, many have already made changes in their day-to-day lives. Everyone—people and businesses—understands the severity of the pandemic and the importance of decreasing the spread of the virus. Shelter at home orders and social distancing guidelines have quickly altered behaviors—especially when it comes to shopping. With officials urging people to avoid large public gatherings, brick-and-mortar retail centers have been hit especially hard. But as anxiety over COVID-19 increases, some retailers have seen surges in online shopping. “Online shopping for COVID-19 related items is up. Americans are taking Coronavirus very seriously, and…... View Article
EDI is the transfer of information from one computer to another using a standardized messaging format. EDI matters for B2B fulfillment because it enables orders to be completed electronically.... View Article