Articles about Supply Chain & Logistics Management
The supply chain is the lifeblood of a business – without it, there are no products, and no customers. Polus, logistics is always evolving and adapting, and staying ahead means staying on top of trends. In this section of our blog, you’ll find news updates about changes in shipping rates, new supply chain technology, and industry statistics. We also cover tips for making logistical processes more cost- and time-efficient, like How to Keep Dimensional Weight Costs Down and Improving your Reverse Logistics.
Considering distributed inventory and using multiple distribution centers for your ecommerce business? Here are the pros and cons of using them and how your business can benefit.... View Article
Reverse logistics management is an important factor for success in ecommerce. Here are some fascinating data points from around the web and examine their importance in developing broad logistics strategies.... View Article
A good customer experience (CX) comes from consistently meeting shoppers’ expectations during ALL touchpoints with your ecommerce business. Things like the UX design of your website, the tone and content of social media posts & marketing emails, your returns policy, customer service interactions, and the unboxing experience are just a few examples of customer experience factors that e-tailers tend to prioritize. However, despite improved understanding and measurement of how supply chains impact customers, little progress has been made in recent years towards using this information to make CX better. In a joint study from logistics companies, Convey and eft, designed…... View Article
In a previous blog post, we explained dimensional weight and how to calculate it. Both FedEx and UPS have announced that dimensional weight rules would apply to all shipments beginning in 2015. On top of that, shipping rates are expected to increase. If you’re not prepared, your expenses may increase when more of your shipments are subjected to the dimensional rates. In this post, we’ll go over some tips to help you lessen the blow. [more] Examine your packaging – To find out how many of your shipments are likely to be affected, check the pounds per cubic feet PCF…... View Article
Logistics management can be a challenge for many e-tailers, but reverse logistics can be even more complex. This was made even more apparent over the last holiday season when Forbes predicted as much as 10% of all holiday sales were returned. By investing in your reverse logistics system, you can minimize the cost of the return process and recoup lost profit from the returned product. Plus, customers love a smooth returns process, so your customer satisfaction can increase as well. [more] If you plan on revamping your reverse logistics system before the next holiday season, consider these solutions and strategies…... View Article