Fresh from Fulfillment Works

This blog category is our outlet to announce details and news about Fulfillment Works. With these behind the scenes photos and articles, you can learn more about how we work as a company, our involvement in community activities, and our latest solutions for fast & accurate fulfillment services.

Fulfillment Works CEO Speaks at Quinnipiac University

November 22, 2017  Published by

As part of events honoring Women Entrepreneurship Week, Fulfillment Works’ Co-Founder and CEO, Amy Cooper, led a roundtable discussion with aspiring students at Quinnipiac University’s Center for Innovation and Entrepreneurship.    Speaking to a full house, Cooper recounted the initial founding, early history, and rapid growth of Fulfillment Works. She also spoke on her responsibilities as CEO, such as dealing with the challenges of client management, lead generation, and corporate marketing on a daily basis. During the discussion, students asked plenty of questions about work/life balance, tips for starting a successful business, and the accumulated wisdom from running a nationwide business…... View Article

How we Target 99.9% Inventory Accuracy

July 13, 2016  Published by

Fulfillment Works is a full-service, end-to-end fulfillment company serving start-ups and Fortune 500 giants alike, across North America and beyond. We’ve attracted these clients by showcasing our strengths as a company – including our 99.9% warehouse inventory accuracy. [more] Maintaining this kind of track record starts from within. Among our core values as a company is a recognition that our employees largely contribute to our success. We strive to provide a work environment where staff members don’t simply come to work, but come to excel. By combining the expertise of individuals with the driving force of teamwork, we have all…... View Article

How Much are You Losing on Back-Ordered Inventory?

October 21, 2015  Published by

Many ecommerce amateurs tend to think of back-orders as “sales about to happen.” But when you look at the big picture, the hidden costs behind backorders reveal why it’s important to have top-notch inventory management. [more] The longer a product stays on backorder, the longer you are dealing with: Lost sales If the product is not exclusive to your company, customers will move on to a competitor in order to get the product shipped faster. Strained call center resources The longer an item stays on backorder, the more customer calls you’ll receive asking either when the order will ship, or…... View Article

Frequently Asked Questions for Fulfillment Works

June 10, 2015  Published by

With more than 15 years of experience providing customized fulfillment services, we’ve fielded our fair share of questions from clients. Below are some quick answers to our most frequently asked questions. Can’t find the answer you’re looking for? Please don’t hesitate to contact us. [more] Q: Do we get shipping discounts because of our volume? A: Yes. In fact, Fulfillment Works offers the most aggressive pricing every day and we regularly, relentlessly negotiate with all our suppliers and pass the discounts on to you. Q: Is our warehouse climate controlled? A: Yes it is. Additionally, our warehouse is equipped to…... View Article

Do you Need a New Distribution Center?

May 20, 2015  Published by

Industry competition, customer expectations, and annual shipping rate increases seem to be driving up the costs of operating an ecommerce business more and more. Fulfillment services and distribution are a big part of your business that contributes to the bottom line. Superior fulfillment services mean that shipping costs and delivery times are reduced – attracting new customers, more repeat purchases, and increased revenue. Of course, expanding your distribution centers can be easier said than done. [more] Opening a new distribution center can be rife with unforeseen expenses. Questions that ecommerce businesses may forget to ask themselves while scouting potential new…... View Article

Fulfillment Works Featured in Multichannel Merchant’s 2014 3PF Vendor Round Up

June 18, 2014  Published by

Fulfillment Works was a featured company in Multichannel Merchant’s 2014 3PF (third-party fulfillment) Vendor roundup. This year’s focus was on 3PFs that specialize in warehousing and customer order fulfillment of direct-to-customer orders in multichannel companies. [more] The breakdown of the capabilities for all of the 3PF vendors is quite thorough, including items like: Annual order volume for typical clients (60,000 – 1,200,000 for Fulfillment Works) Ability to handle international orders? (Yes for Fulfillment Works) Call center services (Fulfillment Works uses multiple alliance partners to suit client needs) Order Management System capabilities (Fulfillment Works clients can generate reports for business intelligence,…... View Article

Fulfillment Works and Community Donate Supplies to Tornado Victims

June 19, 2013  Published by

In the past year, those of us living in the Northeast have lived through Hurricane Sandy, the tragedy at Sandy Hook, and the Boston Bombing. The entire country showed us their support during our tough times and now it’s time to pay it back. [more] More recently, our friends and family in the Midwest are recovering from one of the most powerful tornadoes on record. At Fulfillment Works, our mission is to maintain exemplary corporate citizenship and ethical business practices within our community. That’s why we – with tons of help from the local community – donated a truck and…... View Article

Fulfillment Works at the 2013 Operations Summit Conference

March 27, 2013  Published by

The 2013 Operations Summit in Columbus, Ohio is set to take place from April 23-25. To lend her expertise on ecommerce and fulfillment operations, Fulfillment Works CEO and Founder Amy J. Cooper has been selected as a panelist for the “2013 Executive Forum: A Peer to Peer Idea Exchange.” [more] The Operations Summit is the only conference exclusively about ecommerce, catalog operations, and fulfillment services. As ecommerce transactions continue to skyrocket, industry trends and developments are constantly being examined. As such, the Operations Summit is an excellent way to plug-in to this industry and learn new paths of advancement. The…... View Article