Most consumers will stop doing business with companies because of a poor customer experience. Here are 4 tips to improve your customer delivery experience.... View Article
Welcome to our 3PL Blog
At Fulfillment Works, our decades of 3PL experience working with multiple industries has allowed us to gain valuable insights into the needs of our B2C and B2B clients. This blog allows us to share what we’ve learned over the years in terms of logistics management and ecommerce. Read on to learn tips for ecommerce marketing, customer experience improvement, product fulfillment solutions, and much more. Check back every week for new content, and follow us on Facebook for more updates.
After goods leave the warehouse, it’s important to consider the transport liability of a 3PL and suppliers.... View Article
We list the responsibilities for all parties in a 3PL relationship at each logistical stage in order to establish clear liability. ... View Article
Logistics is an industry loaded with niche terminology. Among these terms, “Last mile delivery” is mentioned often, especially when it comes to delivery cost and efficiency. But what exactly does last mile delivery mean? In order to better understand what last mile delivery is, let’s look at the logistics industry as a whole. What Is the Logistics Industry? Before the ecommerce revolution, retail stores used to restock their inventory by direct deliveries from suppliers or wholesalers. Eventually, they began transiting items through centralized distribution centers. The growth of ecommerce, however, gave rise to efulfillment services (EFS) and distribution networks. The…... View Article
Should your ecommerce store use Facebook Marketplace for business? If you’re looking to extend your reach, Marketplace may be a simple and effective option. ... View Article