How to Keep Your Customers During a Disaster

Firestorm (a business continuity, risk mitigation and crisis management company) conducted a survey of 1,000 large companies, both manufacturers and service providers, on their disaster recovery plans. A third of respondents said they couldn’t identify who their critical suppliers were. Of the remaining two-thirds, half said they hadn’t viewed their suppliers’ business contingency plans. If a natural disaster paralyzes any points in your supply or distribution chain, how should you handle customers that are depending on you for their orders? Insurance can pay for the lost revenue, but it may be difficult to move on if customers took their business elsewhere. More...

Tips for Choosing Warehouse Devices That Will Last

Order picking technology is critical for maintaining productivity and organization in the warehouse. Problems with picking technology can cause delays, thereby increasing costs – so it’s important to equip your warehouse properly. If you plan to upgrade your picking system or devices in the near future, use these tips to select new technology that will last while also increasing the efficiency of your picking team. More...

How to Improve Your Fulfillment Operations for 2015

Self-improvement is the purpose behind all New Year’s resolutions. If you’ve resolved to have a bigger and better 2015 for your ecommerce business, you’ll need to analyze your current operations for areas in need of improvement. Here are some suggestions for areas of your business you may be overlooking – and how to bolster them for 2015. More...

Crowdfunded Campaign Shipping Made Easy

Crowdfunding through sites like Kickstarter, Indiegogo, and others can be a great way to launch a new type of product offering. But since crowdfunding is less like ecommerce and more like users investing in your idea, issues in manufacturing and order fulfillment can arise and hinder product launch. Below, we’ll outline some common fulfillment problems that crowdfunded campaigns face – and how you can overcome them. More...