What to Look For in a Third-Party Fulfillment Partner

Logistics and delivery-handling directly reflects on your company – even if your company isn’t directly involved with those areas. According to a 2014 UPS “Pulse of the Online Shopper” survey, about half of consumers have abandoned carts because no delivery date was provided at checkout, or the delivery time was too long. Of that group, 27% said the lateness or overly lengthy delivery time would negatively influence their decision to shop with that retailer again.  More...

The Benefits of Back-in-Stock Alerts

On one hand, it’s great if your ecommerce site has out-of-stock items – it means you’ve sold them all! On the other hand, they can cause bouncing website traffic and cart abandonment. If the item will be restocked, the product page should not be removed your site. Rather, you should implement a back-in-stock alert for your customers. More...

How to Make Your Subscription Service a Win-Win

Subscription-based ecommerce is a boon for users. Not only do they get the convenience of monthly shipments, but they get a reduced rate as well! Of course, lots of recurring orders are good for your sales projections. With some tweaks to your system, you can spread the love on to the fulfillment side of your business too. More...

How to Keep Dimensional Weight Costs Down

In a previous blog post, we explained dimensional weight and how to calculate it. Both FedEx and UPS have announced that dimensional weight rules would apply to all shipments beginning in 2015. On top of that, shipping rates are expected to increase. If you’re not prepared, your expenses may increase when more of your shipments are subjected to the dimensional rates. In this post, we’ll go over some tips to help you lessen the blow. More...

Dimensional 'Weight' Explained

Dimensional weight, or dim weight, has always been around for the air shipping industry. In 2007, ground carriers began charging for dim weight to protect themselves from the cost of transporting lightweight, but bulky packages. The term dimensional “weight” is somewhat of a misnomer. The volume or “dimension” is what’s actually being measured, but this is converted to into a theoretical weight – what the package could be expected to weigh given how much space it takes up. More...