How to Collect Feedback for a Better Shopping Experience

As we’ve covered before, the user experience of your ecommerce site can be one of the most important keys to its success. While you may be able to find some design flaws or suboptimal processes on your own, sometimes it’s better to get a different set of eyes to give you feedback. And who better than your customers? By implementing some of the below features, you can encourage your customers to leave constructive criticism that you can use to improve your ecommerce site.  More...

Design Basics for Mobile Ecommerce

Ecommerce purchases coming from mobile devices are increasing every day. However, mobile consumers can be even more fickle than your regular users, and with good reason – mobile web browsing is often a cumbersome experience. This is especially the case for websites that are not designed for mobile devices. To keep mobile customers from bouncing off of your site or abandoning their carts, make sure that your website abides by these design guidelines for mobile websites. More...