Determining the Shipping Costs for Your Customers

It can be difficult enough to nail down what your shipping expenses will be as an ecommerce company. Deciding what to charge your customers for shipping can be even more difficult. Ideally, you could just charge your customers the same shipping costs that you pay – but that poses lots of potential problems. For one, there are many variables that determine your shipping costs as an ecommerce company. There are various surcharges that may apply depending on package size and delivery location. Plus, if you outsource your order fulfillment and/or have negotiated shipping discounts, you won’t really be able to give customers an accurate shipping quote until the very end of the checkout process – which can lead to cart abandonment. More...

How to Keep Dimensional Weight Costs Down

In a previous blog post, we explained dimensional weight and how to calculate it. Both FedEx and UPS have announced that dimensional weight rules would apply to all shipments beginning in 2015. On top of that, shipping rates are expected to increase. If you’re not prepared, your expenses may increase when more of your shipments are subjected to the dimensional rates. In this post, we’ll go over some tips to help you lessen the blow. More...

Dimensional 'Weight' Explained

Dimensional weight, or dim weight, has always been around for the air shipping industry. In 2007, ground carriers began charging for dim weight to protect themselves from the cost of transporting lightweight, but bulky packages. The term dimensional “weight” is somewhat of a misnomer. The volume or “dimension” is what’s actually being measured, but this is converted to into a theoretical weight – what the package could be expected to weigh given how much space it takes up. More...

How to Successfully Implement Shipping Offers: Part 1

In past posts, we’ve covered the benefits of free shipping promotions and how they can be an easy way to increase business. But, just because free shipping is easy to offer doesn’t mean every ecommerce site has the ability to shoulder the associated costs. Luckily, “free” isn’t the only shipping option you can use to entice customers to complete the checkout process, and absorbing the costs may be easier than you think. More...