What Shipping Features Shoppers Really Want

For all the advancements the Internet has made over the years, is appears some ecommerce stores are lagging behind. According to a survey of 2,000 consumers and 60 retailers conducted by OrderDynamics and Opinion Matters, most online retailers are disconnected from the shipping feature consumers want and expect. More...

How to Keep Dimensional Weight Costs Down

In a previous blog post, we explained dimensional weight and how to calculate it. Both FedEx and UPS have announced that dimensional weight rules would apply to all shipments beginning in 2015. On top of that, shipping rates are expected to increase. If you’re not prepared, your expenses may increase when more of your shipments are subjected to the dimensional rates. In this post, we’ll go over some tips to help you lessen the blow. More...

Dimensional 'Weight' Explained

Dimensional weight, or dim weight, has always been around for the air shipping industry. In 2007, ground carriers began charging for dim weight to protect themselves from the cost of transporting lightweight, but bulky packages. The term dimensional “weight” is somewhat of a misnomer. The volume or “dimension” is what’s actually being measured, but this is converted to into a theoretical weight – what the package could be expected to weigh given how much space it takes up. More...

Is a “Try-Before-You-Buy” Program Right for You?

More ecommerce retailers are launching try-before-you-buy programs that work like no-hassle, free of charge returns. When implemented correctly, try-before-you-buy programs have many benefits. They close the gap between ecommerce and brick-and-mortar retail by removing shipping costs and the risk that comes with buying an item sight unseen over the Internet. In other words, they make for a very attractive incentive to shop at your site. However, they are also a source of some extreme challenges in terms of logistics and fulfillment. Is your business able to address the challenges of such a program? In this post, we’ll look at some criteria you should meet before implementing a try-before-you-buy program. More...