Why & How to Prioritize Security Compliance

Keeping your ecommerce website up to date on the latest best practices in security compliance protects your business in many ways. Your data is safe, and so is your reputation with customers – who trust you with their personal and financial information. If you experience a breach because you didn’t have the proper security measures in place, you may face fines and legal penalties. As an example, Target Corp. settled claims over its 2013 holiday season data breach where they agreed to pay Visa issuers up to $67 million. There are multiple financial incentives for maintaining strong site security. More...

After Checkout: Reducing Chargeback Fraud

Chargeback fraud or “friendly fraud” occurs when consumers initiate unwarranted credit card chargebacks for items they knowingly purchased in an attempt to avoid paying for them. Chargeback fraud tends to increase around major sales and promotions – without wanting to miss out on a good deal, a consumer may overspend or purchase items they don’t need. Compelled by buyer’s remorse, they initiate a chargeback. More...

Analyzing Cybersecurity Trends for the Holidays

With the holiday season comes an increase in ecommerce sales. But with an increase in sales comes an increase in ecommerce fraud and cybercrime – especially now that EMV credit card security has been standardized in the U.S. Security and fraud are in a constant arms race, so stay up-to-date on the latest trends in fraud to make sure your security efforts are effective. Identifying trends enables retailers to take preventative action if necessary during the holiday season, without wasting time or resources via manual reviews. More...

Tips for Battling Data Breaches & 'Fast Fraud'

With non-physical goods – like ebooks, music, video games, digital gift cards, etc. – transactions occur instantaneously, with little verifying information. These speedy transactions are convenient for customers, but have opened the door to “fast fraud,” which is quickly (no pun intended) growing into a major issue for ecommerce sites. In these types of digital transactions, traditional payment solutions don’t have the verification speed to match the product delivery speed (which is instant). This allows fraudsters to steal and resell digital goods and/or consumer data, creating huge problems for e-tailers.  More...

Credit Card Security: Bad News for Ecommerce?

You don't even have to be tuned into the news to have heard about the the increased amount of credit card fraud and theft of customer data from retailers. Chances are, you've received an email from a retailer apologizing for the breach and advising you to change your login data and check your credit card statements. Luckily, the advent of smart-chips in credit cards should increase credit card security - but not necessarily for ecommerce sites. More...