4 Tips to Improve your Returns Process

As we’ve mentioned before, a simple and smooth returns process is an important factor in the success of ecommerce businesses. Not only is it a great way to emphasize your commitment to customer service, but it will also favorably increase brand perception and customer trust. By easily accepting returns, you’re showing customers that you stand behind your products and that you’re willing to fix any issues that cause returns. To those ends, here are some tips for improving your returns process. More...

Fighting Fraud in Ecommerce

Fraud is a consistent problem for ecommerce businesses. But, just as there are many different types of fraud, there are also different types of fraud prevention. Whether you decide to maintain an in-house antifraud solution, or contract one out, there are no black and white blanket processes you can apply as a catch-all for fraud. Instead, strive to adhere to these basic principles to help keep fraudsters off of your site. More...

Tips for Choosing Warehouse Devices That Will Last

Order picking technology is critical for maintaining productivity and organization in the warehouse. Problems with picking technology can cause delays, thereby increasing costs – so it’s important to equip your warehouse properly. If you plan to upgrade your picking system or devices in the near future, use these tips to select new technology that will last while also increasing the efficiency of your picking team. More...

Free-Shipping Strategies and Tips

Free shipping is a sure-fire way to knock a customer off the fence and into the checkout process. Of course, such an offer is not without its costs. That’s why when you decide to run a free shipping promotion, you need to make it count. Here are some smart ways to approach your next free shipping promotion to maximize ROI. More...